Terms of Service

1. Eligibility and accounts

You must be at least 13 years old to use the Service, and at least 18 to make a payment or list classes as an instructor. You can use Dance101 as a student, an instructor, or book as a guest without an account.

You may sign in with email and password, with Apple or Google, or (for instructors) via an email magic link. You are responsible for the accuracy of your account information, for keeping your login and device secure, and for all activity under your account.

2. The Service and our role

Dance101 is a platform that lets users discover and book dance classes from independent instructors, message and take part in community chat, watch class and preview videos, and use an in-app AI assistant. Classes are provided by the instructors, not by Dance101. When you book, your contract for that class is directly with the instructor. We provide the booking, payment, communication, and media tools, but we are not a party to your contract with the instructor and are not responsible for the classes themselves.

3. Bookings, payments, and refunds

• Prices are set by instructors and shown before you confirm. Depending on the class, you may be able to pay by card, by bank transfer (open banking), with credits or a membership, or in person.
• Card payments are processed by Stripe and bank-to-bank payments by TrueLayer. By paying, you also agree to the applicable provider's terms. We never receive or store your full card number.
• Credits, memberships, and wallet balances are used according to the terms shown at purchase and are generally non-transferable.
• Cancellation and refund terms are set by the instructor and shown at the time of booking. For cancellations or refunds, contact the instructor first; contact us if you need help resolving an issue.
• You agree to pay all fees for bookings you make. Chargebacks or unpaid amounts may result in suspension of your account.

4. Instructors

If you list classes as an instructor, you are responsible for the accuracy of your listings, the delivery of your classes, appropriate insurance, licences, and safeguarding, and compliance with all applicable laws. You must have the right to use any content you upload, and you must handle any student personal data you receive responsibly.

• Payouts are handled through Stripe Connect. You must complete Stripe's onboarding and identity verification and are subject to Stripe's terms. Payout timing and fees may apply.
• Connected accounts — if you connect Google Calendar, Calendly, or Instagram, you authorise us to access the data needed for that feature, and you remain subject to those third parties' terms.
• You grant Dance101 a licence to host and display your listings, profile, and content within the Service.

5. User content, messaging, and conduct

You retain ownership of content you post — messages, community chat, videos, audio, images, and reviews. You grant us a non-exclusive, worldwide, royalty-free licence to host, process, display, and distribute that content as needed to operate the Service (including transcoding and streaming media). You agree not to:

• Post unlawful, harmful, harassing, hateful, or infringing content.
• Record or share others without the consent required by law.
• Impersonate anyone or misrepresent your affiliation.
• Interfere with, scrape, or attempt to disrupt or reverse-engineer the Service.
• Use the Service for any unlawful, fraudulent, or abusive purpose.

Community chat is provided using a third-party chat provider. We may remove content, freeze channels, or suspend accounts that breach these Terms.

6. Dance Agent and AI features

The Dance Agent ("Dans Guide") and certain instructor tools use AI to answer questions, generate class descriptions, and transcribe media. AI output may be inaccurate, incomplete, or out of date and is provided for general guidance only — it is not professional, medical, or fitness advice. Always warm up and dance within your ability; you are responsible for your own safety and for how you use any information provided. Fair-use limits may apply to AI features.

7. Intellectual property

The Service, including its software, design, and branding, is owned by Dance101 and its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you, we reserve all rights.

8. Third-party services

The Service relies on third-party providers (including Stripe, TrueLayer, Supabase, Mux, Google/Firebase, OpenAI, Stream, and email providers). Your use of features powered by them may be subject to their terms, and we are not responsible for their acts or omissions. See our Privacy Policy for how data is shared with them.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted or error-free, and we are not responsible for the acts, omissions, classes, or content of instructors or other users. Dancing involves physical activity; you take part at your own risk and should ensure you are fit to do so.

10. Limitation of liability

Nothing in these Terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or for fraud). Subject to that, Dance101 will not be liable for indirect, incidental, or consequential losses, and our total liability arising out of or relating to the Service is limited to the greater of the amount you paid to us in the 12 months before the event giving rise to the claim, or £100.

11. Termination

You may stop using the Service and delete your account at any time via our account deletion page. We may suspend or terminate your access if you breach these Terms or to protect the Service and its users. Some terms, by their nature, survive termination.

12. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and revise the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except where mandatory consumer protection laws in your country of residence provide otherwise.