Help
The short answers to the questions we hear most. If yours is not here, email us — a real person reads every message.
No — guest checkout works on the web. A free member account adds credits, synced bookings across web and app, and community access after you book.
Each host chooses which options to accept: card (processed by Stripe), credits, Open Banking, or paying the host in person. The options for your class are shown at booking.
It is emailed to you immediately, with a private link to view or manage the booking. Check spam if it has not arrived within a few minutes.
Open the booking link from your confirmation email to manage it. Cancellation terms are set by each host, so check the class page for their policy.
Card payments go through Stripe directly to the host. Dans101 never stores your card details, and saved cards are only charged when you confirm a payment yourself.
Refunds are issued by the host who took the payment. Contact them first via the email on their class page — and if you cannot reach them, contact us and we will help.
If you chose to pay in person, settle directly with the host at the session. The platform records the booking, not the cash.
Start at Get started — you get a branded page on dans101.com, bookings, payments, and community tools. Everything is free while we launch.
Connect Stripe from your dashboard and card payments land in your account. In-person payments are yours directly; the dashboard tracks both.
Yes — upload a flyer or paste text under Import from flyer in your dashboard, review what was read, and confirm to create the sessions.
Email is the fastest way to reach us. We read everything and usually reply within a working day.
Email hello@dance101.appBooking issue? Include the email address you booked with and the class name — it makes things much faster. For a question about a specific class, the host's own email on the class page is often quickest.